Request an item in the collection

Place a hold/request an item in the collection
  • Search the library catalogue to locate item to be held
  • Select My Library and sign in with your Student or Library Card number and PIN
  • Click title link (you'll be shown a more detailed record for the item)
  • Click Request or booking
  • Use drop down menu to select 'Mater Library' or 'Tamworth Library' as your pick up location (only HNE Health Libraries items can be held for pick up at HNE Health Libraries)
  • Click SEND REQUEST

Confirmation that your request has been successfully placed will display on screen.

You'll be notified by email when holds are ready for collection.

Collecting your holds/requests
Items can be collected from any HNE Health Library.

Checking your holds/requests

  • Visit the library catalogue and select My Library
  • Sign in with your Student or Library Card number and PIN 
  • Your loans, requests, fines and fees will all be displayed in this location

Cancelling your holds/requests

  • Visit the library catalogue and select My Library
  • Sign in with your student or library card number and PIN
  • Click your name (top right of screen) and select My Requests 
  • Click CANCEL
  • Click CANCEL IT
  • You will receive a message that the request was successfully cancelled